Hospitality/Tourism-Guest Services Agent
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CIP 520904
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window to download a course syllabus.
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Associate of Applied Science (AAS) Degree
Technical Diploma (TD)
Description
| Employment Opportunities |
Cost
Mission
and Program Description:
This program is designed to train students for
employment in the Hospitality and Tourism Industry. Courses in
this program provide information on specific procedures related
to the lodging industry, front desk procedures, computerized
reservations, and customer service relations. Tourism training
includes destination geography (complete knowledge of U.S. and
world destinations), Louisiana history (complete knowledge of
the history, culture, and attractions), and regional history
(complete knowledge of the history, culture, and attractions
relating to the surrounding areas).
A supervised externship in the
Hospitality/Tourism Industry is included in this program.
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Length of Program:
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AAS = 68 Semester Credit Hours
TD = 53 Semester Credit Hours
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Education Requirements:
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AAS = High School Diploma or GED
TD = Ability to Benefit
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| Placement Exam Scores: |
Spring 2008 Program Placement Score Chart (.pdf) |
| AAS Program (Fall 07) |
COMPASS Scores: Read 85; Math 55;
Engl./Writ. 70
ACT Scores: Read 20; Math 19; Engl./Writ. 18 |
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TD Program (Fall 07)
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COMPASS Scores: Read 77; Math 41;
Engl./Writ. 47
ACT Scores: Read 18; Math 17;
Engl./Writ. 16
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Approximate Total Cost of Books and Supplies:
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Contact the Student Affairs Office of the campus of
your choice
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Note: Transferable General Education Courses needed to meet the requirements for the AAS are offered through a collaborative agreement with South Louisiana Community College (SLCC).
The objectives of the Hospitality/Tourism-Guest Services
program are to provide students with knowledge and/or skills
that deal with:
- Resolving guest conflict.
- Completing, revising, and canceling of a guest
reservation.
- Performing the activities associated with the guest
cycle including guest check-in/check-out procedures.
- Learning about local geography including area
attractions and places of local interest.
- Learning about local history including the Acadian and
Creole cultures.
- Willingness to problem solve and improve hotel/motel
operations.
- Demonstrating the application of practical skills
including employee and guest safety procedures.
- Functioning as an effective member of the hospitality
team.
- Demonstrating proper cultural diversity skills.
- Seeking and obtaining employment as a hospitality
professional.
- Competencies necessary for AAS programs student to
complete English, Math, Speech, Psychology, and Physical
Science.
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EMPLOYMENT
OPPORTUNITIES
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COST
An application or re-application
fee and a testing fee per component are charged for each Application
for Admission submitted.
Tuition is paid by the semester.
(SEE - Tuition and Fees) Students
are also required to purchase books and supplies separately. Contact
your host campus for a complete projected cost of this program.
The college accepts cash, personal
and company checks, MasterCard or Visa for all fees. A percentage
of tuition and fees are refundable up to the tenth day of instruction.
No refund will be made after the tenth day.
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